[+] [2434] My AIMP is failing... Can anybody help me?

[Eddie Moy Moy]

The program has been failing me for days. It gets stuck when playing a song and AIMP closes. I've tried reinstalling it several times but it keeps failing. I thought that the problem would be fixed with the next update but I installed the last version (vS.11.2434 (31.07.2023)) and the problem continues. The thing is that if I use other players (VLC or Windows Player) the music don't crash. So it's not a problem with the audio files...
Can anybody help me?

El programa hace días que me falla. Se encalla al reproducir una canción y se cierra el solo.
He probado volviéndolo a instalar barias veces pero sigue fallando.
Pensaba que el problema se solucionaría con la siguiente actualización  pero instalé la versión (vS.11.2434 (31.07.2023)) y sigue el problema.
El caso es que si uso otros reproductores (VLC o Reproductor Windows) no se cuelgan. Así que no es problema de los archivos de audio...
Alguien puede ayudarme?

[Artem]

What plugins you have installed?

[Eddie Moy Moy]

I uninstalled all the plugins and the error persists... 

[Artem]

How output device is setup in AIMP?

[Eddie Moy Moy]

sorry but i don't understand the question. can you be more specific?

[Алексей Долматов]

CTRL+P
Take a screenshot.

[Eddie Moy Moy]

here it is

[Artem]

Please, try to use the WASAPI: Windows Default output device. Is it works correctly?

[Eddie Moy Moy]

no. the program still closing randomly. when i play some tune Aimp colapse and closes

[Алексей Долматов]

Is there a bug report window?
If there is no report, then look at the system event log (" Event Viewer"). https://learn.microsoft.com/en-us/shows/inside/event-viewer
What is written at the time of the player's fall? Copy the text to the forum or save the system log to a file and send the archive (zip, rar) to the forum.

[Алексей Долматов]

There are also section rules. https://www.aimp.ru/forum/index.php?topic=5451.0
In particular, specify the exact name of the OS with bitness.

3.3 В сообщении указывайте версию своей ОС (операционной системы) в подробном виде (например Win XP SP2 RUS или Win Vista 64 SP1 ENG или Win 10 Pro build 1903 RUS).

[Soolo]

Please try to reproduce an issue on this build:
https://disk.yandex.ru/d/ClIiI_mP79J43w/v5.11/aimp_5.11.2434_w64_debug_fmm.exe
https://disk.yandex.ru/d/ClIiI_mP79J43w/v5.11/aimp_5.11.2434_w32_debug_fmm.exe
if app will hang - run this tool:
https://disk.yandex.ru/d/ClIiI_mP79J43w/madTraceProcess64.exe
https://disk.yandex.ru/d/ClIiI_mP79J43w/madTraceProcess32.exe
it should generate extended report about the issue

[Artem]

Additionally, try to update drivers for your audio device

[Eddie Moy Moy]

problem solved people!
 it was all a matter of not linking my music folder with the aim audio library.
I also updated my drivers and now I can listen to music without problems.
Thank you all so much for the help and advices.